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Frequently Asked Questions
What is the Mozone™ Pro Program?
The Mozone™ Pro Program is a professional support and rewards program for builders, contractors, and designers who use MOSO® Bamboo products. It offers exclusive pricing, sales leads, sampling support, marketing tools, and direct access to MOSO’s North American fulfillment partner, ProductsDirect.com.
Who can join the Mozone™ Pro Program?
Any professional installer, builder, architect, or design firm in North America can join. The program is designed for those specifying, purchasing, or installing MOSO® Bamboo products and looking to grow their business with sustainable materials.
Do I have to buy from Products Direct to be in the program?
No! You don’t have to buy directly from Products Direct to participate. You can continue sourcing from your preferred distributors or suppliers while still enjoying the benefits of the Mozone™ Pro Program, such as sales leads, marketing support, and training resources.
What are the benefits of joining Mozone™?
- Access to preferred pricing tiers and rebates
- Qualified sales leads in your region
- Sampling programs to help win projects
- Exclusive technical resources and training
- Marketing support to promote your services
- Early access to product releases and updates
How much does it cost to join the Mozone™ Pro Program?
It’s free to join. There are no membership fees. Simply sign the program agreement and complete your professional profile to start accessing benefits.
How do I receive sales leads?
When potential customers request an installer through MOSO’s channels, we refer them to qualified Mozone™ Pro members in their area. You’ll receive lead notifications and can follow up directly.
What are the requirements to join?
You’ll need to:
Complete your business profile (company details, service area, experience)
Agree to program terms of use
Commit to delivering high-quality installation and customer service
Can I get samples or marketing materials?
Yes! Mozone™ members get access to sampling programs, brochures, technical specs, and other sales tools to help them win more jobs with MOSO® Bamboo.
How do I sign up for the Mozone™ Pro Program?
It’s easy. Click the Join Now button, fill out your profile, and agree to the terms. Our team will review your application and get you set up with Pro Shop access, lead management tools, and more.
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Products Direct Is an Online Fulfillment Partner of MOSO Bamboo North America